Technical Support for Aquanet devices & AquaWing Treatment Tables

When something goes wrong our knowledgeable technical support staff are always ready to get you back up and running as quickly as possible.

At Prime Pacific we understand that your equipment is what keeps your business running. So on those rare occasions when something goes wrong we are always ready to help diagnose the problem and get you back up and running as quickly as possible.

Same Day Shipping

With our simple modular component design usually within a few minutes we can identify what has gone wrong and ship you a replacement the same day.

No hassle, no fuss.

Lifetime Support

When you purchase your Aquanet device from us it comes with FREE lifetime support.

So even after your warranty has expired you aren’t left standing in cold or having to pay big bills just to diagnose what’s wrong with your machine.

That’s more peace-of-mind that Aquanet owners get to enjoy.

How to reach a Technician

To receive technical support for your Aquanet colon hydrotherapy equipment please send an email to:

Include your name, the model, and the serial number of your equipment. Describe the nature of your technical support request and we will respond on the next business day.

We can also be reached for support by phone during regular business hours, Monday to Friday, 8:30 am to 5:00 pm, Pacific Standard Time:

Toll Free (North America) +1 800 223 9374

International +1 604 929 7019


Live Skype Troubleshooting

For those rare hard-to-find problems we can arrange a Skype call with you so we can go step by step through our troubleshooting procedure live and get the bottom of even the most intractable problem as quickly as possible.

With our world-class technical support staff you never need worry about being down for long.

Please let us know if you would like to set up a Skype appointment for trouble shooting support.

Let's Get Started →

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